Refund policy
Return & Refund Policy
No Exchanges or Cancellations
All items purchased from $uicideboy$ Merchandise Store are final sale.
We do not accept exchanges or cancellations once an order has been placed.
Please make sure to review your order carefully before completing your purchase.
Defective or Damaged Items
We only offer refunds or replacements if an item arrives defective, damaged, or with a clear production error.
If this happens:
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Contact us within 30 days of delivery at suicideboysmerch59@gmail.com
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Include your order number and clear photos of the defective item
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Our team will review the issue and offer one of the following solutions:
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A replacement of the same item (at no extra cost)
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Or, if a replacement isn’t possible, a full refund
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Lost or Stolen Packages
Once a package leaves our warehouse, it is the responsibility of the shipping carrier.
We are not responsible for lost, stolen, or incorrectly delivered packages.
If your order is marked as delivered but you did not receive it, please contact the delivery company directly to investigate.
Wrong or Missing Items
If you received the wrong item or something is missing from your order, please contact us within 30 days of delivery.
We’ll verify the issue and make it right as quickly as possible.
Refund Processing Time
If a refund is approved, please allow 5–10 business days for the amount to appear back on your original payment method.
Processing times may vary depending on your bank or payment provider.
Contact Us
If you have any questions about your order or need help, reach out to us:
📧 suicideboysmerch59@gmail.com
